EZ Knock - Relationship Manager
EZ Knock Support, Customer Support, User Support, Regional
DRAFT DRAFT DRAFT
Rate our help center and provide feedback HERE and don't forget to rate this article using one of the REACTIONS at the bottom of your screen.
Glass Door, found here, defines a Relationship Manager as:
"A relationship manager is a part of the sales team who builds and maintains relationships with clients and customers."
The EZ Knock Relationship Manager is responsible for managing all aspects of an EZ Knock Region which includes:
Seller Support
New Seller Setup and Orientation
Ongoing Seller Support and Troubleshooting
Seller Market Intelligence
Seller Coaching
Buyer Support
New Buyer Setup and Orientation
Ongoing Buyer Support and Troubleshooting
Buyer Market Intelligence
Buyer Coaching
Regional Management
Regional Marketing Involvement
Regional Coverage Management
Regional Market Intelligence
The Relationship Manager provides End User Support to ensure both Buyers and Sellers are using the application effectively and with positive experiences.