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After diligence has been approved, or an order has been delivered, Buyers will need to review the return the Seller has uploaded for approval.

Download/Print the Return (Affidavit)

To review the Return, scroll down the Order Timeline page and under the Documents to Deliver section you will see a Signed Return document. You can print or download the return by clicking on the icons to the right of the document.

Once you have reviewed the return, you can approve or reject the return.

If there is not a Signed Return present, the Seller has not uploaded a signed return yet. You can reach out to the Seller via direct message for an update on uploading the return.

Approve or Reject Return (Affidavit)

1. All orders requiring Proof Review will be in your Under Review tab, and marked with a yellow marker that says "Proof Review". Locate and click on the order you wish to review the proof for.

2. Once on the Order Timeline page, to the right you will see a notice of action needed. After you have reviewed the return you can make you decision on the return by clicking the bubble next to the option and clicking Confirm and Submit Result.

For orders where you have already reviewed diligence (Non-Service) you will have the option to Approve or Reject.

For orders where you have not reviewed diligence (Delivered) you will have the options to Approve, Reject the Delivery Manner and request further attempts.

***If the return is not reviewed in 3 days, the return is automatically approved.