EZ Knock - Program Manager

What is a Program Manager, Who is the Program Manager, Job Description

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Title: Program Manager

Draft Date: 2-5-21

Modified Date: 2-8-21

Reports To: COO/CTO

Department: EZ Knock

Compensation Range: $65k - $80k + Incentive Opportunities

Travel: 10-20%

Other: This is a full time position

Purpose: The Program Manager will lead the evolution of the EZ Knock Marketplace, including WhoKnocked and other related features/applications by identifying and coordinating the interdependencies among projects, products and other important strategic initiatives across EZ Knock. See also EZKnockOrganizationalStructure.docx

Key Skills and Experience: Excellent project management skills required, experience working with multi-national teams a must. Visionary, must be able to see a idea through to reality. Process service or legal industry experience preferred. 10+ years experience with atleast 5 years in project or program management. Experience with Github, Microsoft Planner or similar applications required.

Job Duties Details:

  • Interface with parties across other EZ brands and initiatives

  • Oversee development and design efforts for EZ Knock and related apps including WhoKnocked

  • Manage, coach and collaborate with EZ Knock User Support Team

  • Manage, coach and collaborate with User Excellence Manager

  • Co-Manage, coach and collaborate with the EZK Marketing Manager alongside Business Development Leadership

  • Collaborate with Finance on program budget

  • Provide accounting with necessary invoice and cost details/breakdowns

  • Advance the EZ Knock brand in the industry

  • Set and achieve key goals for the program

  • Provide bi-weekly reporting to key leadership on goals and results

Incentives

In Progress

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