EZ Messenger Staff - LEO Returns Processing
How to process returns from law enformcement officers, served and non-served.
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The only affidavits processed in office are the jobs served within OK, TX, LA, and AR.
For TX clients, MOSS, TX Jenkins, Midland, TX Rausch
enter in completion information
check in as affidavit received
print ss-aff if workorder isn't returned.
Place in TX holding bin until the following day
print statement of cost dynaform
batch scan in the return the next day
Select Documents on the Sharp machine and click start
once scan has attached to job place in AOS processing bin
OK and AR sheriff returns (served)
Find job in fast with job number on work order/defendant name/client reference number
Enter in attempt info – time, date, and information provided on return.
Check in as affidavit received
Batch scan as affidavit
Scan on sharp machine as affidavits
Once batch scan is gone in “view batches” place the returns in the AOS processing bin.
Non serves are batch scanned as sheriff returns scanned on Sharp machine as affidavits once batch scan is gone assign to LEO returns and place in non serve affidavits file in the folder dated the day you scanned docs.
Batch scan as internal documents
Once batch scan is gone assign to LEO Returns
File in non serve bin by the date the documents were scanned in.
This file will need to be checked weekly.
If the job is in affidavit office follow up it needs to go to the AOS processing bin.
If the job is in affidavit to client or assigned back to a vendor for new attempts we can shred the return.
If the Sheriff makes a note on the sheriff return requesting alternative Service, this is what you do in FAST
Scan the return as Support Sub Serve Aff
Assign the job to 106 Alt Svc Request Passed Review
When LEO attempts and is then "requesting alt service", we have to submit that affidavit to the client with a motion for alt service for them to sign. At that point, EZ then submits the motion, support sub serve aff and the order to the court so that the judge can grant or deny service based on the attempt information provided.
LA Sheriff returns (Court Follow Up Delay)
When they come in from court clerks office, attach to scans as Internal Documents
If the job was successfully served assign it to LA Sheriff Returns – Successful Serves
If the job was not served by sheriff, assign it to LA Sheriff Returns – Non Serve
If the job has been canceled and is in the Stop and Return queue for LA
close the job using the service information from the return.
enter in date/time/manner of service
batch scan as affidavit filed in FAST
scan as Filed affidavits on Sharp machine
once batch scans have fallen off, please assign to affidavit filed
shred documents
#instructions