EZ Messenger Staff - E-File Citation Retrieval Queue
How to work the Efile Citation Retrieval Queue.
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EFILE CITATION RETRIEVAL QUEUE INSTRUCTIONS
IN FAST:
Open Jobs by queue
Click Efile Citation Retrieval
Sort Columns by Court
Locate all courts that do not require conformed copies – Please see Conformed Copies Not Required list.
Make court status note: Frequent item: 13a
Assign job to 'Sent to Court'
Tarrant COUNTY only. CCL1, CCL2 etc.:
PLEASE MAKE A NOTE THAT STATES” Court will issue citations directly to attorney”
Assign job to queue named “awaiting physical documents from client”
WITH THE REMAINING JOBS:
Click Hot Keys
Click Excel Export
IN EXCEL:
Sort by Court
Select and 'Copy' job numbers for one court
IN FAST:
Paste job numbers into Actions on Stack (Do this by court to avoid mix ups)
Highlight all jobs
Click With Selected Jobs
Click Batch Query Docs
Choose document type “Conformed Copy” and submit
ON YOUR DESKTOP:
Save the ZIP file locally
Locate the ZIP file on your computer
Extract the ZIP file
Print all the conformed copies within folder
RETURN TO THE FAST SYSTEM:
Highlight all jobs
Select Alt D on keyboard to print dynaforms
Type “E file – Citation Request” and double click
Print
Match “conformed copy” and “efile citation request
Repeat for all jobs on the Excel list
If we need a SOS (secretary of state) citation, the court requires 2 filed petition copies per citation/job #. So if there are two jobs/citations needed, you would mail in four copies total, to begin with.
ONCE JOBS ARE PREPPED:
Enter all jobs into Actions on Stack
Highlight all jobs
Click With Selected Jobs
Click Batch Query Docs
Make Court status note: Frequent item: 13
Assign to Sent to Court
PRINTING COURT LABELS AND MAILING:
ALL Justice courts will go to the designated court listed on the documents. You can print from the case screen OR save address into your Dymo Label Program.
ALL County and District courts will go to the CLERK of the court. We do not mail to these specific courts to retrieve citations. EXAMPLE: 101st Harris District will be mailed to Harris District Clerk. Harris County Court at Law 1, 2, 3, 4, and 5 will all be mailed to Harris County Clerk. Address can be located by looking at the Court TBD profile.
Check Label to ensure it matches the Court Designation on the coversheet.
Place documents in envelope with a return envelope stamped with TX for the court to return the Citation.
Attach court label to envelope.
Run envelopes through postage.
#instructions