EZ Messenger Staff - Check In Citation from Court

How to check in citations after they are received back from court.

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Open FAST and use SERVEE SEARCH to find defendants OPEN job in FAST.

  • If you are unable to locate the job in FAST escalate to the manager.

Double click on the job and it will take you to the case screen.

  • Verify that this is the correct job, Plaintiff, Defendant, Case Number, Address matches.

  • Check the box next to the job number and click on Dynaforms.

  • Search SS-CITA and double click on this option.

  • Print the form and attach to the front of the citation with a paperclip.

  • Right click on the job in the case screen and assign this job to RECEIVED FROM COURT.

Place these jobs in the CITATIONS ONLY bin in the receiving room.

#instructions