EZ Knock - Marketing Support

Apr 02, 2021 May 24, 2023 52 views

What is Marketing Support, Who is Marketing Support, Job Description.

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Title: Marketing Support

Draft Date: 4-2-21

Modified Date: 4-2-21

Reports To: Marketing Manager

Department: EZ Knock

Compensation Range: $14 - $18 an hour, Incentives Available

Travel: 0-5%

Other: This is a full time position

Purpose: The Marketing Support position will support the Marketing initiatives as outlined by the Program Manager, Director of Business Development and Marketing Manager. The position will report to and provide direct support to the Marketing Manager.

Key Skills and Experience: Prior marketing or recruiting experience a plus. Prior process serving experience a plus. Open minded and strong problem solving skills required. Ability to work well alone as well as in small groups required. Experience with tools such as Intercom, Microsoft Planner and Microsoft Office a plus. Excellent communication skills a must. Strong attention to detail required.

Job Duties Details:

  • Take direction from the Marketing Manager

  • Collaborate with Program Manager and Business Development from time to time

  • Provide support for the User Support Team and User Excellence Manager from time to time

  • Monitor and be available real time on Intercom and other social media platforms to assist and cultivate leads as needed

  • Review and approve Seller sign ups and subsequent qualifications

  • Troubleshoot qualifications and seller sign ups with sellers

  • Assist in intensified or targeted marketing in critical areas

  • Monitor, report on and remedy Seller No Coverage areas with support from Marketing Manager

  • Monitor, report on and remedy Seller Not Competitive areas with support from Marketing Manager

  • Engage and follow up with dormant/previously active Buyers and Sellers

  • Support the Referral Program

  • Provide new signup support for buyers and sellers alongside User Excellence Manager as needed

Incentives

In process

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