EZ Messenger Staff - Digital Processing Specialist (US)

Job description for the Digital Processing Specialist position in the United States.

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Title: Digital Processing Specialist

Draft Date: 2/10/2021

Modified Date: 2/10/2021

Reports To: Digital Processing Manager - Stateside

Department: Fulfillment

Compensation Range: $12hr - $15hr

Travel: None

Other: This is a full-time position

Purpose: Our Digital Processing Stateside Team’s primary focus is to prepare digitally uploaded documents for court and assignment into the field for completion of service of those documents, along with data entry into our internal systems. All government contracts and any plaintiff restrictions of offshore processing will be completed by this team.

The Digital Processing Specialist for Stateside will combine attention to detail, and speed to accurately enter and process digital documents provided by the client for service within time limits, along with maintaining any priority functions given by their Lead and/or Manager.

Key Skills and Experience:

  • Utilize customized software system F.A.S.T (File and Serve Tracking) to enter data from source documents within time limits

  • Verify accuracy and sort information to prepare for computer entry

  • Review data for errors and incompatibilities

  • Communicate issues or questions to the data team, leads, and/or Digital Processing Manager.

  • Collaborate with other departments to implement solutions.

  • Process and file affidavits of service to the applicable courts

  • Comply with data integrity and security policies

  • Assist Digital Processing Manager as needed

Job Duties Details:

  • Impact-Driven- Deeply mission-driven and willing to go above and beyond.

  • A Problem Solver - Resolves items at point of issue by implementing standard procedures and moving items to the next milestone.

  • Detail-Oriented - Exceptional organizational and communication skills; you enjoy diving into processes.

  • Time-Management  - will work to achieve the highest level of accuracy in processing digital documents. Will plan and prioritize daily work goals to meet deadlines.

Qualifications:

  • Experience in a data entry environment

  • High attention to detail

  • Excellent written and verbal communication

  • Proficient in Excel

  • Proven ability to understand complex systems

  • Collaborative work style

  • Enthusiastic, upbeat, and positive

  • Flexible: able to work in a fast-paced environment with changing priorities

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