EZ Messenger Staff - Digital Processing Specialist Lead (US)
Job description for the Digital Processing Specialidt Lead in the United States.
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Title: Digital Processing Lead
Draft Date: 2/10/2021
Modified Date: 2/10/2021
Reports To: Digital Processing Manager - Stateside
Department: Fulfillment
Compensation Range: $14hr - $18hr
Travel: None
Other: This is a full-time position
Purpose: Our Digital Processing Stateside Team’s primary focus is to prepare digitally uploaded documents for court and assignment into the field for completion of service of those documents, along with data entry into our internal systems. All government contracts and any plaintiff restrictions of offshore processing will be completed by this team.
The Digital Processing Lead for Stateside will provide support to the Digital Processing Manager by assisting staff in daily/weekly task assignments along with maintaining any priority functions given by their manager.
Key Skills and Experience:
Resolve issues and provide support to all Digital Processing Specialists.
Collaborate with other departments to implement solutions.
Generate spreadsheets for work distribution/assignments among the data team.
Provide support and training to current and new data team members.
Comply with data integrity and security policies to maintain confidentiality.
Assist Digital Processing Manager in the creation, testing and implementation of tools to enhance the overall product provided by the Digital Processing Team.
Job Duties Details:
Self-Motivated - Highly motivated and driven with a true willingness to go beyond and above to achieve and meet deadlines. Continues to move forward even in the face of set-backs.
A Problem Solver - Resolves items at point of issue by implementing standard procedures and moving items to the next milestone.
Detail-Oriented - Exceptional organizational and communication skills; you enjoy diving into processes.
Time-Management - will work to achieve the highest level of accuracy in reporting what is needed from the EZM departments and the clients to the data team. Will plan and prioritize daily work goals to meet deadlines.
Qualifications:
Experience in a data entry environment
High attention to detail
Excellent written and verbal communication
Proficient in Excel
Proven ability to understand complex systems
Collaborative work style
Enthusiastic, upbeat, and positive
Flexible: able to work in a fast-paced environment with changing priorities
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