EZ Messenger Staff - Processing Lead (paper)
Job description for the Processing Lead position.
Rate our help center and provide feedback HERE and don't forget to rate this article using one of the REACTIONS at the bottom of your screen.
Title: Processing Lead
Draft Date: 2/10/2021
Modified Date: 2/10/2021
Reports To: Processing Manager
Department: Fulfillment
Compensation Range: $14hr - $17hr
Travel: None
Other: This is a full-time position
Purpose: Our Processing Team’s primary focus is to prepare physical documents for court and assignment into the field for completion of service of those documents, along with data entry into our internal systems.
The Processing Lead will provide support to the Processing Manager by assisting staff in daily/weekly task assignments along with maintaining any priority functions given by their manager.
Key Skills and Experience:
Deeply mission-driven and willing to go the extra mile to complete a task.
Strong understanding of different state and court procedures
Breaking down highly complex problems into their easily explainable parts
Exceptional organizational and communication skills
Willingness to go with the flow of new and changing processes with ease
Job Duties Details:
Specialized queue monitoring
Provide ongoing training to team members
Resolve issues and provide support to all Processing Specialists
Collaborate with other departments to implement solutions
Assist Processing Manager in the creation, testing and implementation of tools to enhance the overall product provided by the Processing Team
Qualifications:
Action oriented
Ability to work independently
High attention to detail
Proficient in MS Office
Enjoy new challenges in a rapidly growing environment
Excellent written and verbal communication
Collaborative work style
Demonstrate effective problem-solving skills
Flexible: able to work in a fast-paced environment with changing priorities
#jobdescription #fulfillment #logistics