EZ Messenger Staff - EFile Specialist
Job description for the EFile Specialist position.
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Title: EFile Specialist
Draft Date: 2/10/2021
Modified Date: 2/10/2021
Reports To: EFile Manager
Department: Fulfillment
Compensation Range: $12hr - $14hr
Travel: None
Other: This is a full-time position
Purpose: Our EFile Team’s primary focus is to file documents in a digital format with courts that have authorized this method of filing throughout multiple states.
The EFile Specialist will assist with the facilitating filings and obtaining electronic documents from court. All EFile Specialists will be provided on the job training on any given tasks for daily processing.
Key Skills and Experience:
Capacity to communicate effectively
Strong understanding of instructions for different states and courts
Excellent understanding of court filings
Ability to work individually and as part of a team
Ability to focus on a singular task for long periods of time
Incredible accuracy of efiling documents with the courts
Ability to stay organized
Ability to fix issues before they cause undue delay or error in efiling
Attention to detail
Job Duties Details:
Specialized queue monitoring
Maintain court requirements to ensure successful filings.
Update Leads/Manager when escalated issues occur with any courts.
Looks for common errors and missing information that would otherwise prevent submissions from being accepted.
Provide a localized level of quality assurance with tools available.
Qualifications:
Knowledge of efiling systems
Dependable
Strong knowledge of MS Office
Competent keyboard skills.
Ability to concentrate for long periods of time.
Excellent in written and verbal communication
Lively, energetic and positive
Flexible in doing more than one task at the same time.
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