EZ Messenger Staff - EFile Lead Specialist

Job description for the EFile Lead specialist position.

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Title: EFile Lead

Draft Date: 2/10/2021

Modified Date: 2/10/2021

Reports To: EFile Manager

Department: Fulfillment

Compensation Range: $14-$18

Travel: None

Other: This is a full-time position

Purpose: Our EFile Team’s primary focus is to file documents in a digital format with courts that have authorized this method of filing throughout multiple states.

The EFile Lead will provide support to the EFile Manager by assisting staff in daily task assignments along with maintaining any priority functions given by their manager.

Key Skills and Experience:

  • Capacity to communicate and provide support to all Efile Specialists.

  • Strong understanding of instructions for different states and courts.

  • Ability to work individually and as part of a team.

  • Ability to focus on a singular task for long periods of time.

  • Incredible accuracy of efiling documents with the courts.

  • Ability to stay organized

  • Ability to fix issues before they cause undue delay or error in efiling.

  • Attention to detail

Job Duties Details:

  • Assigning daily task to the Efile Specialists.

  • Updating procedures when there’s new information that is required by courts.

  • Making sure to disseminate updates or new information accordingly.

  • Looks for common errors and missing information that would otherwise prevent submissions from being accepted.

  • Collaborate with other departments to resolve issues.

Qualifications:

  • Proven experience as Efile Specialist

  • Knowledge of efiling systems

  • Dependable

  • Very good knowledge of MS Office

  • Competent keyboard skills.

  • Ability to concentrate for long periods of time.

  • Excellent in written and verbal communication

  • Lively, energetic and positive

  • Flexible in doing more than one task at the same time.

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