EZ Messenger Vendors - Mobile Device Support

How do I interact with Vendor Support from a mobile device?

How can I get support on my mobile app?

You can contact your relationship manager or Vendor Support via the app by going to 'More'. Red number next to the 'More' icon indicates that you have unread conversations. 

The top right icon will get you to the Intercom Chat screen. You can click 'New Conversation' to start a new chat. 

To see previous chats, or unread conversations, click 'See All'

Vendor Help Center

You can view articles to look for answers to frequently asked questions, best practices, assistance on how to submit a job, and more from the Help Center. 

Articles can be accessed from the top right icon when on the 'More' page or via the Intercom chat screen. 

If you have any questions or concerns with the app, visit the article here or please contact your relationship manager.