EZ Messenger Vendors - Vendor Capacity
Understanding your capacity and how to increase it
Vendor Capacity
How capacity is determined
The number of exceptions you have in your inventory now affects your Capacity. Your capacity number is the lesser of either the capacity number you set or your EZM determined capacity. The formula for your EZM capacity is as follows: Total Attempts made in the prior week, minus the number of exceptions you currently have.
Vendor Chosen Capacity
You can increase or decrease your chosen capacity via the web portal. Benefits of decreasing may be due to being overwhelmed or wanting to catch up on work. With your chosen capacity number, work will not be assigned beyond your chosen capacity, or your EZM determined capacity, whichever comes first. Click here on how to change your chosen capacity.