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Affidavits (12 articles)
EZ Messenger Vendors - Mailing Affidavits
Affidavits
93 views
Mailing Affidavits, Mailing Originals, EZ Messenger Address
Updated: 08/12/2025
EZ Messenger Vendors- Is my Affidavit ready to sign?
Affidavits
130 views
Tips on what to check for before printing or submitting an affidavit
Updated: 05/24/2023
EZ Messenger Vendors - How to print Affidavits
Affidavits
174 views
Printing affidavits or returns of service
Updated: 05/24/2023
EZ Messenger Vendors - Affidavit Status
Affidavits
131 views
How to update Affidavit or Return of Service status
Updated: 05/24/2023
EZ Messenger Vendors - Affidavit Expectations
Affidavits
118 views
Expectations on timing for returns of service, affidavits, diligence documents
Updated: 04/18/2024
EZ Messenger Vendors - Send Affidavits
Affidavits
153 views
How to use the Bulk Affidavit Upload tool
Updated: 05/24/2023
EZ Knock Sellers - E Signing Returns (Affidavits)
Affidavits
61 views
e sign, e signing returns, submit return, sign return
Updated: 06/09/2025
Arizona (1 article)
EZ Messenger Vendors- Posting documents in Arizona
Arizona
52 views
Arizona, posting documents, AZ, signed order
Updated: 05/24/2023
Billing (3 articles)
EZ Messenger Clients - COVID19 Billing
Billing
174 views
Modifications to Billing and Hold procedures in response to COVID19
Updated: 05/24/2023
EZ Messenger Vendors - Invoice Jobs
Billing
280 views
How to invoice jobs for prompt payment
Updated: 05/24/2023
EZ Messenger Vendors - Payments
Billing
1,349 views
How to review prior payments and invoices
Updated: 05/24/2023
COVID-19 (2 articles)
EZ Messenger Customers - COVID Whitelist
COVID-19
215 views
Whitelist, COVID-19, Coronavirus, inventory management
Updated: 05/24/2023
COVID19 Essential Business
COVID-19
57 views
Letter for Staff and Process Servers pertaining to COVID Essential Business, Coronavirus, COVID19, Shelter In Place Order, COVID-19
Updated: 08/12/2025
Client Resources (1 article)
EZ Messenger Customers - Client Relations Mission Statement
Client Resources
244 views
Keeping customer relationships in focus.
Updated: 05/24/2023
Compliance (5 articles)
EZ Messenger Customers - Compliance Chronicle September 2019
Compliance
243 views
Compliance updates from Amanda Schenck, Director of Compliance
Updated: 05/24/2023
EZ Messenger Customers - Compliance Chronicle July 2019
Compliance
248 views
Compliance updates from Amanda Schenck, Director of Compliance
Updated: 05/24/2023
EZ Messenger Customers - Compliance Chronicle Issue June 2019
Compliance
227 views
Compliance updates from Amanda Schenck, Director of Compliance
Updated: 05/24/2023
EZ Messenger Customers - Compliance Chronicle May 2019
Compliance
223 views
Compliance updates from Amanda Schenck, Director of Compliance
Updated: 05/24/2023
EZ Messenger Customers - Compliance Chronicle April 2019
Compliance
232 views
Compliance updates from Amanda Schenck, Director of Compliance
Updated: 05/24/2023
Document Management (8 articles)
EZ Messenger Vendors - Review Service Documents
Document Management
244 views
check service pack, wrong documents, incomplete documents, service documents, documents for service, review documents
Updated: 05/24/2023
EZ Messenger Vendors- Endorsing Service Documents
Document Management
71 views
Endorse documents, FL, ME, VT, TX, WI papers, initial papers
Updated: 05/24/2023
EZ Messenger Vendors- File Management
Document Management
181 views
How to upload, view or download Commission Reports, Driver's License, Insurance, certification, etc.
Updated: 05/24/2023
EZ Messenger Vendors - Update EZ Knock Profile
Document Management
290 views
Help updating my EZ Knock Profile, fill in my EZK profile, EZ Knock profile picture
Updated: 05/24/2023
EZ Messenger Vendors - Upload Document
Document Management
205 views
How to Upload service documents or Single Affidavits on the EZM Portal
Updated: 05/24/2023
EZ Messenger Vendors - Convert PDF
Document Management
63 views
How to use the FAST Scanner App to convert photos to PDF
Updated: 05/24/2023
EZ Knock Buyers - Upload Documents after Order Entry
Document Management
65 views
upload additional documents, upload return after diligence, upload documents, documents, buyer
Updated: 06/09/2025
EZ Knock Sellers - Service Documents
Document Management
59 views
how to print service documents, documents, originals, start an order, checks
Updated: 06/09/2025
General (2 articles)
EZ Messenger Vendors- Update my Information
General
125 views
How to update your information on the web portal
Updated: 05/24/2023
Erin's List - Welcome
General
1,042 views
Welcome to Erin's List, Getting Started
Updated: 05/24/2023
IT & Systems (5 articles)
EZ Messenger Vendors - Out of Network Contract
IT & Systems
48 views
Out-of-Network Independent Contractor Service Agreement
Updated: 05/24/2023
EZ Messenger Vendors - Using Your App During A System Outage
IT & Systems
66 views
Making use of the EZ Messenger mobile app during a system or internet outage.
Updated: 05/24/2023
EZ Messenger Vendors - Mobile Device Support
IT & Systems
80 views
How do I interact with Vendor Support from a mobile device?
Updated: 05/24/2023
How do I clear cache/data on my mobile device?
IT & Systems
75 views
How do I clear cache/data on my mobile device?
Updated: 05/24/2023
EZ Knock Buyers - How much does it cost to use the Marketplace?
IT & Systems
52 views
ez knock fee, buyer fee, orders, retail orders, wholesale orders, marketplace
Updated: 06/09/2025
Legal & Court (1 article)
EZ Messenger Clients-In Network Court Update Links
Legal & Court
170 views
Find real time court status updates
Updated: 05/24/2023
Marketing (4 articles)
EZ Knock - Marketing Manager
Marketing
62 views
What is a Marketing Manager, Who is the Marketing Manager, Job Description.
Updated: 05/24/2023
EZ Knock - Marketing Support
Marketing
52 views
What is Marketing Support, Who is Marketing Support, Job Description.
Updated: 05/24/2023
CALSPRO Promotion
Marketing
60 views
Limited time promotion for California Association of Legal Support Professional members, CALSPRO benefit, CALSPRO value, CALSPRO job posting
Updated: 06/09/2025
TPSA Promotion
Marketing
57 views
Limited time promotion for Texas Process Server Association members, job sharing, TPSA benefit, TPSA value, TPSA job posting
Updated: 06/09/2025
Mobile Apps (3 articles)
EZ Messenger Vendors - Mobile App
Mobile Apps
1,109 views
How to access and use the Mobile App
Updated: 05/24/2023
EZ Knock Sellers - Download the EZ Knock Mobile App
Mobile Apps
70 views
how to download, Play Store, App Store, iOS, Android
Updated: 06/09/2025
EZ Knock Sellers - EZ Knock Marketplace Mobile App
Mobile Apps
61 views
EZ Knock app, mobile app, attempts, serve, enter attempt, enter serve, get work, order
Updated: 06/09/2025
NAPPS (1 article)
Erin's List - 36th Annual NAPPS Conference
NAPPS
185 views
Presentation at 36th Annual NAPPS Conference
Updated: 05/24/2023
Notifications (1 article)
EZ Knock Sellers - Notifications
Notifications
63 views
Choose the way you want to be notified about orders and other important information!
Updated: 06/09/2025
Operations (15 articles)
EZ Messenger Hours of Operations
Operations
252 views
Office hours, EZ Messenger, Holiday, is EZ Messenger open?
Updated: 05/24/2023
Requirements to become a Process Server for EZ Messenger
Operations
960 views
state requirement, licensing, registration, certification, minimum age, serving, process server, education, become a process server
Updated: 02/08/2024
EZ Messenger Vendors - Process Server Awareness Report Breakdown (PSAR)
Operations
109 views
PSAR Service Details More Service Info Additional Data
Updated: 06/09/2025
Erin's List - Process Server Relief Fund
Operations
345 views
Relief Fund Dedicated to Process Servers in Times of Need
Updated: 05/24/2023
Badge for Process Servers...Should I wear one?
Operations
103 views
Badge for Process Servers...Should I wear one?
Updated: 05/24/2023
Proceed with Caution – The Dangers of Process Serving
Operations
55 views
Dangerous areas and the dangers of process serving
Updated: 06/09/2025
The Power of Choice, Qualifications, and Relationships in Process Serving
Operations
51 views
What choices will you make?
Updated: 06/09/2025
Dispute and Resolution Process
Operations
57 views
dispute pay, dispute process, dispute resolution, dispute policy
Updated: 06/09/2025
Home for the Holidays - Process Serving on Holidays
Operations
53 views
It's that time of year and presents aren't the only thing being delivered
Updated: 06/09/2025
Payroll & HR (6 articles)
Paylocity - How to remove a PTO request
Payroll & HR
661 views
Do you need to remove a future or unapproved Time Off request from Paylocity? Help can be found below!
Updated: 05/24/2023
Paylocity - How to approve your timesheet
Payroll & HR
79 views
How to approve your timesheet each pay period.
Updated: 05/24/2023
Paylocity - Helpful videos & guides for Employees
Payroll & HR
54 views
Need some tips, guides, and walk-thrus on Paylocity? Check the listing below!
Updated: 05/24/2023
Paylocity - Helpful videos & guides for Supervisors
Payroll & HR
155 views
Need some tips, guides, and walk-thrus on Paylocity? Check the listing below!
Updated: 05/24/2023
Paylocity - How to submit time off (PTO) request in mobile app.
Payroll & HR
96 views
How to use Paylocity's mobile app to submit time off (PTO) requests.
Updated: 05/24/2023
Paylocity - How to submit time off (PTO) request in Self Service Portal (web).
Payroll & HR
93 views
How to use Paylocity's self service web portal to submit time off (PTO) requests.
Updated: 05/24/2023
Policies & Procedures (8 articles)
Rules of Civil Procedure by State
Policies & Procedures
925 views
service of process, process, civil rules of procedure
Updated: 05/24/2023
EZ Messenger Vendors - COVID-19 Health and Safety Policy
Policies & Procedures
53 views
EZ Messenger's COVID-19 policy to support the stop/ spread of the COVID-19 virus.
Updated: 05/24/2023
EZ Messenger Vendors - Compensation Policy
Policies & Procedures
314 views
Vendor pay, process server compensation
Updated: 05/24/2023
Rush Fee Policy
Policies & Procedures
83 views
rush fee, rush fee amount, what is a rush
Updated: 05/24/2023
EZ Messenger Vendors- Compassionate Service Policy
Policies & Procedures
176 views
Compassionate Service will define situations when EZ Messenger will not proceed with service for moral, ethical or other reasons.
Updated: 01/16/2024
EZ Knock UST - Background Check and Drug Test Procedure
Policies & Procedures
63 views
Process of initiating, sending, receiving and approving background and drug test qualifications
Updated: 06/09/2025
EZ Knock Marketplace Return and Cancellation Policy
Policies & Procedures
54 views
return policy, cancellation policy, return order pay, cancellation pay, sellers return, buyer cancellation, buyer removes order from seller
Updated: 06/09/2025
Rules of Civil Procedure by State
Policies & Procedures
87 views
service of process, process, civil rules of procedure
Updated: 06/09/2025
Reporting (3 articles)
EZ Messenger Clients - Performance Dashboard
Reporting
245 views
Need to see where you files are and how long they've been there?
Updated: 05/24/2023
EZ Messenger Vendors- Fair Credit Reporting Act (FCRA)
Reporting
58 views
Link to text and PDF version of the Fair Credit Reporting Act
Updated: 05/24/2023
Security (1 article)
Staff Resources (134 articles)
EZ Messenger Staff - WhoKnocked Contest Data
Staff Resources
54 views
A little something for your day.
Updated: 05/24/2023
EZ Messenger Staff - Affidavit of Events
Staff Resources
69 views
Policy, procedure, and instructions for preparing an Affidavit of Events.
Updated: 05/24/2023
EZ Messenger Staff - Virtual Open Houses
Staff Resources
145 views
virtual open houses with EZM vendors hosted by Relationship Managers
Updated: 05/24/2023
EZ Messenger Staff - IT Projects Assistant
Staff Resources
44 views
Job description for the IT Projects Assistant position.
Updated: 05/24/2023
EZ Messenger Staff - Who's Who in the Finance and Accounting Department
Staff Resources
54 views
This article will help you identify whom to contact in the Accounting and Finance Departments and how to reach them.
Updated: 05/24/2023
EZ Messenger Staff - Credit Manager
Staff Resources
43 views
Job description for the Credit Manager position.
Updated: 05/24/2023
EZ Messenger Staff - Payroll and Accounting Specialist
Staff Resources
65 views
Job description for the Payroll and Accounting Specialist position.
Updated: 05/24/2023
EZ Messenger Staff - HR Specialist
Staff Resources
56 views
Job description for the HR Specialist position.
Updated: 05/24/2023
EZ Messenger Staff - TX OAG LMS Testing
Staff Resources
57 views
How to take your TX OAG testing and what to do if you encounter problems during testing.
Updated: 05/24/2023
Support (9 articles)
EZ Knock - User Support Manager
Support
55 views
What is User Support Manager, Who is User Support Manager, Job Description.
Updated: 05/24/2023
EZ Messenger Vendors- Mobile App Troubleshooting
Support
104 views
special characters, additional characters, extra characters, camera not working, app froze, app not working
Updated: 05/24/2023
EZ Messenger Vendors - EZ Knock FAQ
Support
107 views
Some frequently asked questions about EZ Knock LITE Version 1.0
Updated: 05/24/2023
EZ Knock Sellers - Printing Troubleshooting
Support
53 views
issues printing, printing service documents, can't print, blank document
Updated: 06/09/2025
EZM Pay Through EZ Knock FAQ
Support
62 views
Pay for EZM jobs, commission for EZM jobs, EZM FAQ
Updated: 06/09/2025
Log In Troubleshooting
Support
57 views
cant log in , error logging in, forgot password, not able to log in
Updated: 06/09/2025
Contact the EZ Knock Marketplace
Support
57 views
how to contact ez knock marketplace, contact, chat, buyers, sellers
Updated: 06/09/2025
EZ Knock Marketplace FAQ
Support
63 views
Commonly asked questions regarding the EZ Knock Marketplace
Updated: 06/09/2025
EZ Knock Marketplace Introduction to Key Features FAQ
Support
68 views
Commonly asked questions regarding the upcoming changes to EZ Knock Marketplace
Updated: 06/09/2025
Technical (2 articles)
Browser to use that best interfaces with the EZ Messenger website.
Technical
71 views
Browser to use that best interfaces with the EZ Messenger website.
Updated: 05/24/2023
API Request Error 500 Syntax Error: JSON Parse error: Unexpected EOF
Technical
59 views
API Request Error 500 Syntax Error: JSON Parse error: Unexpected EOF
Updated: 05/24/2023
Texas (2 articles)
EZ Messenger Vendors - Service by Posting or Sub Service in Texas
Texas
85 views
Service by Posting or Sub Service in Texas
Updated: 05/24/2023
Erin’s List - Presentation to the Texas JBCC
Texas
180 views
Presentation to the Judicial Branch Certification Commission in Texas
Updated: 05/24/2023
Training (2 articles)
Uncategorized (149 articles)
Order Timeline and Details
Uncategorized
44 views
attempts, rate seller, rate buyer, see order details, timeline, documents, take action on order
Updated: 06/09/2025
EZ Knock Buyers - Pull Order from Seller
Uncategorized
50 views
deadlines passed, no attempts, remove order, pull order, reassign order
Updated: 06/09/2025
EZ Knock Buyers - Cancel Order
Uncategorized
41 views
cancel order, stop attempts, stop work, do not serve
Updated: 06/09/2025
EZ Knock Sellers - Return Order
Uncategorized
56 views
return order, cannot finish an order, return
Updated: 06/09/2025
EZ Knock Sellers - Become a Buyer
Uncategorized
48 views
become a buyer, expand business, place orders
Updated: 06/09/2025
EZ Knock Marketplace vs EZ Messenger
Uncategorized
50 views
What is the difference? How are they different?
Updated: 06/09/2025
EZ Knock Sellers - Micro Deposit Verification
Uncategorized
53 views
information about Micro Deposit verification through Dwolla for your funding source
Updated: 06/09/2025
Trusted Sellers
Uncategorized
45 views
what is a Trusted Seller, how do I become a Trusted Seller? How do I select a Trusted Seller?
Updated: 06/09/2025
Blacklist Sellers or Buyers
Uncategorized
46 views
blacklist, block, do not send orders, do not accept orders
Updated: 06/09/2025
User Management (4 articles)
EZ Messenger - Accounting Specialist
User Management
60 views
Job description for the Accounting Specialist position.
Updated: 05/24/2023
EZ Knock - User Excellence Manager
User Management
51 views
What is User Excellence Manager, Who is User Excellence Manager, Job Description.
Updated: 05/24/2023
EZ Locate - User Types
User Management
188 views
EZ Locate has three(3) user types, Simple Start, Pro and Enterprise.
Updated: 05/24/2023
EZ Knock UST - Seller Account Management
User Management
50 views
How to manage a Seller's account details and notes
Updated: 06/09/2025
Vendor Resources (10 articles)
EZ Messenger Vendors - Vendor Vacation
Vendor Resources
146 views
Take a break, vacation or leave of absence from serving process
Updated: 05/24/2023
WhoKnocked (6 articles)
EZ Messenger Vendors - WhoKnocked Door Hangers
WhoKnocked
210 views
How do I get more door hangers? WhoKnocked Cards
Updated: 05/24/2023
WhoKnocked - Best Practices
WhoKnocked
68 views
WhoKnocked, door hangers, consumer, knocker
Updated: 05/24/2023
EZ Messenger Vendors - Using WhoKnocked
WhoKnocked
94 views
How do I use WhoKnocked? WhoKnock Who Knocked
Updated: 05/24/2023
Knock Knock, Who's There? - WhoKnocked
WhoKnocked
60 views
Helping process servers and consumers connect through technology
Updated: 06/09/2025
What Is WhoKnocked?
WhoKnocked
53 views
What is WhoKnocked, and how can it help Sellers and Buyers?
Updated: 06/09/2025