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Affidavits (12 articles)
EZ Messenger Vendors - Mailing Affidavits
Affidavits
160 views
Mailing Affidavits, Mailing Originals, EZ Messenger Address
Updated: 08/12/2025
EZ Messenger Vendors- Is my Affidavit ready to sign?
Affidavits
201 views
Tips on what to check for before printing or submitting an affidavit
Updated: 05/24/2023
EZ Messenger Vendors - How to print Affidavits
Affidavits
240 views
Printing affidavits or returns of service
Updated: 05/24/2023
EZ Messenger Vendors - Affidavit Status
Affidavits
197 views
How to update Affidavit or Return of Service status
Updated: 05/24/2023
EZ Messenger Vendors - Affidavit Expectations
Affidavits
186 views
Expectations on timing for returns of service, affidavits, diligence documents
Updated: 04/18/2024
EZ Messenger Vendors - Send Affidavits
Affidavits
216 views
How to use the Bulk Affidavit Upload tool
Updated: 05/24/2023
EZ Knock Sellers - E Signing Returns (Affidavits)
Affidavits
137 views
e sign, e signing returns, submit return, sign return
Updated: 06/09/2025
Arizona (1 article)
EZ Messenger Vendors- Posting documents in Arizona
Arizona
119 views
Arizona, posting documents, AZ, signed order
Updated: 05/24/2023
Billing (3 articles)
EZ Messenger Clients - COVID19 Billing
Billing
242 views
Modifications to Billing and Hold procedures in response to COVID19
Updated: 05/24/2023
EZ Messenger Vendors - Invoice Jobs
Billing
349 views
How to invoice jobs for prompt payment
Updated: 05/24/2023
EZ Messenger Vendors - Payments
Billing
1,462 views
How to review prior payments and invoices
Updated: 05/24/2023
COVID-19 (2 articles)
EZ Messenger Customers - COVID Whitelist
COVID-19
284 views
Whitelist, COVID-19, Coronavirus, inventory management
Updated: 05/24/2023
COVID19 Essential Business
COVID-19
120 views
Letter for Staff and Process Servers pertaining to COVID Essential Business, Coronavirus, COVID19, Shelter In Place Order, COVID-19
Updated: 08/12/2025
Client Resources (1 article)
EZ Messenger Customers - Client Relations Mission Statement
Client Resources
305 views
Keeping customer relationships in focus.
Updated: 05/24/2023
Compliance (5 articles)
EZ Messenger Customers - Compliance Chronicle September 2019
Compliance
308 views
Compliance updates from Amanda Schenck, Director of Compliance
Updated: 05/24/2023
EZ Messenger Customers - Compliance Chronicle July 2019
Compliance
314 views
Compliance updates from Amanda Schenck, Director of Compliance
Updated: 05/24/2023
EZ Messenger Customers - Compliance Chronicle Issue June 2019
Compliance
294 views
Compliance updates from Amanda Schenck, Director of Compliance
Updated: 05/24/2023
EZ Messenger Customers - Compliance Chronicle May 2019
Compliance
282 views
Compliance updates from Amanda Schenck, Director of Compliance
Updated: 05/24/2023
EZ Messenger Customers - Compliance Chronicle April 2019
Compliance
294 views
Compliance updates from Amanda Schenck, Director of Compliance
Updated: 05/24/2023
Document Management (8 articles)
EZ Messenger Vendors - Review Service Documents
Document Management
335 views
check service pack, wrong documents, incomplete documents, service documents, documents for service, review documents
Updated: 05/24/2023
EZ Messenger Vendors- Endorsing Service Documents
Document Management
143 views
Endorse documents, FL, ME, VT, TX, WI papers, initial papers
Updated: 05/24/2023
EZ Messenger Vendors- File Management
Document Management
270 views
How to upload, view or download Commission Reports, Driver's License, Insurance, certification, etc.
Updated: 05/24/2023
EZ Messenger Vendors - Update EZ Knock Profile
Document Management
386 views
Help updating my EZ Knock Profile, fill in my EZK profile, EZ Knock profile picture
Updated: 05/24/2023
EZ Messenger Vendors - Upload Document
Document Management
270 views
How to Upload service documents or Single Affidavits on the EZM Portal
Updated: 05/24/2023
EZ Messenger Vendors - Convert PDF
Document Management
137 views
How to use the FAST Scanner App to convert photos to PDF
Updated: 05/24/2023
EZ Knock Buyers - Upload Documents after Order Entry
Document Management
133 views
upload additional documents, upload return after diligence, upload documents, documents, buyer
Updated: 06/09/2025
EZ Knock Sellers - Service Documents
Document Management
128 views
how to print service documents, documents, originals, start an order, checks
Updated: 06/09/2025
General (2 articles)
EZ Messenger Vendors- Update my Information
General
212 views
How to update your information on the web portal
Updated: 05/24/2023
Erin's List - Welcome
General
1,113 views
Welcome to Erin's List, Getting Started
Updated: 05/24/2023
IT & Systems (5 articles)
EZ Messenger Vendors - Out of Network Contract
IT & Systems
109 views
Out-of-Network Independent Contractor Service Agreement
Updated: 05/24/2023
EZ Messenger Vendors - Using Your App During A System Outage
IT & Systems
148 views
Making use of the EZ Messenger mobile app during a system or internet outage.
Updated: 05/24/2023
EZ Messenger Vendors - Mobile Device Support
IT & Systems
156 views
How do I interact with Vendor Support from a mobile device?
Updated: 05/24/2023
How do I clear cache/data on my mobile device?
IT & Systems
138 views
How do I clear cache/data on my mobile device?
Updated: 05/24/2023
EZ Knock Buyers - How much does it cost to use the Marketplace?
IT & Systems
120 views
ez knock fee, buyer fee, orders, retail orders, wholesale orders, marketplace
Updated: 06/09/2025
Legal & Court (1 article)
EZ Messenger Clients-In Network Court Update Links
Legal & Court
248 views
Find real time court status updates
Updated: 05/24/2023
Marketing (4 articles)
EZ Knock - Marketing Manager
Marketing
123 views
What is a Marketing Manager, Who is the Marketing Manager, Job Description.
Updated: 05/24/2023
EZ Knock - Marketing Support
Marketing
110 views
What is Marketing Support, Who is Marketing Support, Job Description.
Updated: 05/24/2023
CALSPRO Promotion
Marketing
116 views
Limited time promotion for California Association of Legal Support Professional members, CALSPRO benefit, CALSPRO value, CALSPRO job posting
Updated: 06/09/2025
TPSA Promotion
Marketing
119 views
Limited time promotion for Texas Process Server Association members, job sharing, TPSA benefit, TPSA value, TPSA job posting
Updated: 06/09/2025
Mobile Apps (3 articles)
EZ Messenger Vendors - Mobile App
Mobile Apps
1,301 views
How to access and use the Mobile App
Updated: 05/24/2023
EZ Knock Sellers - Download the EZ Knock Mobile App
Mobile Apps
140 views
how to download, Play Store, App Store, iOS, Android
Updated: 06/09/2025
EZ Knock Sellers - EZ Knock Marketplace Mobile App
Mobile Apps
132 views
EZ Knock app, mobile app, attempts, serve, enter attempt, enter serve, get work, order
Updated: 06/09/2025
NAPPS (1 article)
Erin's List - 36th Annual NAPPS Conference
NAPPS
250 views
Presentation at 36th Annual NAPPS Conference
Updated: 05/24/2023
Notifications (1 article)
EZ Knock Sellers - Notifications
Notifications
132 views
Choose the way you want to be notified about orders and other important information!
Updated: 06/09/2025
Operations (15 articles)
EZ Messenger Hours of Operations
Operations
326 views
Office hours, EZ Messenger, Holiday, is EZ Messenger open?
Updated: 05/24/2023
Requirements to become a Process Server for EZ Messenger
Operations
1,046 views
state requirement, licensing, registration, certification, minimum age, serving, process server, education, become a process server
Updated: 02/08/2024
EZ Messenger Vendors - Process Server Awareness Report Breakdown (PSAR)
Operations
173 views
PSAR Service Details More Service Info Additional Data
Updated: 06/09/2025
Erin's List - Process Server Relief Fund
Operations
408 views
Relief Fund Dedicated to Process Servers in Times of Need
Updated: 05/24/2023
Badge for Process Servers...Should I wear one?
Operations
200 views
Badge for Process Servers...Should I wear one?
Updated: 05/24/2023
Proceed with Caution – The Dangers of Process Serving
Operations
121 views
Dangerous areas and the dangers of process serving
Updated: 06/09/2025
The Power of Choice, Qualifications, and Relationships in Process Serving
Operations
117 views
What choices will you make?
Updated: 06/09/2025
Dispute and Resolution Process
Operations
134 views
dispute pay, dispute process, dispute resolution, dispute policy
Updated: 06/09/2025
Home for the Holidays - Process Serving on Holidays
Operations
121 views
It's that time of year and presents aren't the only thing being delivered
Updated: 06/09/2025
Payroll & HR (6 articles)
Paylocity - How to remove a PTO request
Payroll & HR
3,205 views
Do you need to remove a future or unapproved Time Off request from Paylocity? Help can be found below!
Updated: 05/24/2023
Paylocity - How to approve your timesheet
Payroll & HR
199 views
How to approve your timesheet each pay period.
Updated: 05/24/2023
Paylocity - Helpful videos & guides for Employees
Payroll & HR
120 views
Need some tips, guides, and walk-thrus on Paylocity? Check the listing below!
Updated: 05/24/2023
Paylocity - Helpful videos & guides for Supervisors
Payroll & HR
302 views
Need some tips, guides, and walk-thrus on Paylocity? Check the listing below!
Updated: 05/24/2023
Paylocity - How to submit time off (PTO) request in mobile app.
Payroll & HR
297 views
How to use Paylocity's mobile app to submit time off (PTO) requests.
Updated: 05/24/2023
Paylocity - How to submit time off (PTO) request in Self Service Portal (web).
Payroll & HR
255 views
How to use Paylocity's self service web portal to submit time off (PTO) requests.
Updated: 05/24/2023
Policies & Procedures (8 articles)
Rules of Civil Procedure by State
Policies & Procedures
1,026 views
service of process, process, civil rules of procedure
Updated: 05/24/2023
EZ Messenger Vendors - COVID-19 Health and Safety Policy
Policies & Procedures
119 views
EZ Messenger's COVID-19 policy to support the stop/ spread of the COVID-19 virus.
Updated: 05/24/2023
EZ Messenger Vendors - Compensation Policy
Policies & Procedures
408 views
Vendor pay, process server compensation
Updated: 05/24/2023
Rush Fee Policy
Policies & Procedures
149 views
rush fee, rush fee amount, what is a rush
Updated: 05/24/2023
EZ Messenger Vendors- Compassionate Service Policy
Policies & Procedures
241 views
Compassionate Service will define situations when EZ Messenger will not proceed with service for moral, ethical or other reasons.
Updated: 01/16/2024
EZ Knock UST - Background Check and Drug Test Procedure
Policies & Procedures
143 views
Process of initiating, sending, receiving and approving background and drug test qualifications
Updated: 06/09/2025
EZ Knock Marketplace Return and Cancellation Policy
Policies & Procedures
128 views
return policy, cancellation policy, return order pay, cancellation pay, sellers return, buyer cancellation, buyer removes order from seller
Updated: 06/09/2025
Rules of Civil Procedure by State
Policies & Procedures
229 views
service of process, process, civil rules of procedure
Updated: 06/09/2025
Reporting (3 articles)
EZ Messenger Clients - Performance Dashboard
Reporting
308 views
Need to see where you files are and how long they've been there?
Updated: 05/24/2023
EZ Messenger Vendors- Fair Credit Reporting Act (FCRA)
Reporting
119 views
Link to text and PDF version of the Fair Credit Reporting Act
Updated: 05/24/2023
Security (1 article)
Staff Resources (134 articles)
EZ Messenger Staff - Who's Who in the Phil Digital Processing Team
Staff Resources
98 views
Who handles digital docs on the front end, data entry in FAST, prepping a job for service and processes affs on the Digital Processing Team?
Updated: 05/24/2023
EZ Messenger Staff - Performance Review Form Keynotes
Staff Resources
105 views
Information to help you with filling out a Performance Review Form.
Updated: 06/09/2025
EZ Messenger Staff - E-Certified Mailing - OK
Staff Resources
125 views
These instructions list the additional steps for electronically certified mailings using the Pitney Bowes Send Suite Software.
Updated: 05/24/2023
EZ Messenger Staff - Send to Court Tool
Staff Resources
106 views
How to use the FAST Holder Web Portal Send to Court tool.
Updated: 05/24/2023
EZ Messenger Staff - Sheriff Return Assignment Cheat Sheet
Staff Resources
101 views
This is the quick reference sheet for what to do with the sheriff return (affidavit).
Updated: 05/24/2023
EZ Messenger Staff - LEO Returns Processing
Staff Resources
99 views
How to process returns from law enformcement officers, served and non-served.
Updated: 05/24/2023
EZ Messenger Staff - E-file Citation Rejections
Staff Resources
100 views
How to work on Efile Citation Rejections.
Updated: 05/24/2023
EZ Messenger Staff - E-File Citation Retrieval Queue
Staff Resources
104 views
How to work the Efile Citation Retrieval Queue.
Updated: 05/24/2023
EZ Messenger Staff - Court Research Queue Review
Staff Resources
112 views
How to work the Court Research Queues.
Updated: 05/24/2023
Support (9 articles)
EZ Knock - User Support Manager
Support
121 views
What is User Support Manager, Who is User Support Manager, Job Description.
Updated: 05/24/2023
EZ Messenger Vendors- Mobile App Troubleshooting
Support
177 views
special characters, additional characters, extra characters, camera not working, app froze, app not working
Updated: 05/24/2023
EZ Messenger Vendors - EZ Knock FAQ
Support
173 views
Some frequently asked questions about EZ Knock LITE Version 1.0
Updated: 05/24/2023
EZ Knock Sellers - Printing Troubleshooting
Support
116 views
issues printing, printing service documents, can't print, blank document
Updated: 06/09/2025
EZM Pay Through EZ Knock FAQ
Support
137 views
Pay for EZM jobs, commission for EZM jobs, EZM FAQ
Updated: 06/09/2025
Log In Troubleshooting
Support
121 views
cant log in , error logging in, forgot password, not able to log in
Updated: 06/09/2025
Contact the EZ Knock Marketplace
Support
129 views
how to contact ez knock marketplace, contact, chat, buyers, sellers
Updated: 06/09/2025
EZ Knock Marketplace FAQ
Support
138 views
Commonly asked questions regarding the EZ Knock Marketplace
Updated: 06/09/2025
EZ Knock Marketplace Introduction to Key Features FAQ
Support
139 views
Commonly asked questions regarding the upcoming changes to EZ Knock Marketplace
Updated: 06/09/2025
Technical (2 articles)
Browser to use that best interfaces with the EZ Messenger website.
Technical
146 views
Browser to use that best interfaces with the EZ Messenger website.
Updated: 05/24/2023
API Request Error 500 Syntax Error: JSON Parse error: Unexpected EOF
Technical
122 views
API Request Error 500 Syntax Error: JSON Parse error: Unexpected EOF
Updated: 05/24/2023
Texas (2 articles)
EZ Messenger Vendors - Service by Posting or Sub Service in Texas
Texas
154 views
Service by Posting or Sub Service in Texas
Updated: 05/24/2023
Erin’s List - Presentation to the Texas JBCC
Texas
277 views
Presentation to the Judicial Branch Certification Commission in Texas
Updated: 05/24/2023
Training (2 articles)
Uncategorized (149 articles)
EZ Knock Buyers - Copy and Cancel an Order
Uncategorized
108 views
Need to duplicate an order? Or need to duplicate and cancel the original order? Find out how in this article.
Updated: 06/09/2025
EZ Knock Buyers - 1.2 Release Notes
Uncategorized
108 views
EZ Knock Marketplace Version 1.2 Release Notes for Buyers
Updated: 06/09/2025
EZ Knock Sellers - 1.2 Release Notes
Uncategorized
159 views
EZ Knock Marketplace Version 1.2 Release Notes for Sellers
Updated: 06/09/2025
Distance from Recipient's Address Exception
Uncategorized
102 views
Find out more about this exception and what it means for Buyers and Sellers
Updated: 06/09/2025
EZ Knock Sellers - Drug Test Qualification
Uncategorized
89 views
Added the Drug Test qualification? Not sure how to proceed? Find out in this article.
Updated: 06/09/2025
EZ Knock Sellers - Background Check Qualification
Uncategorized
146 views
Added the Background Check qualification? Not sure how to proceed?Find out in this article.
Updated: 06/09/2025
Demographics, Population Density and Pricing
Uncategorized
105 views
What can drive the cost of service?
Updated: 06/09/2025
Skyscrapers and Open Fields – Urban vs. Rural
Uncategorized
105 views
Can geographical location affect service results?
Updated: 06/09/2025
EZ Knock UST - How to post an article to EZK Website
Uncategorized
97 views
how to post articles, blog posts, other posts to our website
Updated: 06/09/2025
User Management (4 articles)
EZ Messenger - Accounting Specialist
User Management
142 views
Job description for the Accounting Specialist position.
Updated: 05/24/2023
EZ Knock - User Excellence Manager
User Management
115 views
What is User Excellence Manager, Who is User Excellence Manager, Job Description.
Updated: 05/24/2023
EZ Locate - User Types
User Management
250 views
EZ Locate has three(3) user types, Simple Start, Pro and Enterprise.
Updated: 05/24/2023
EZ Knock UST - Seller Account Management
User Management
114 views
How to manage a Seller's account details and notes
Updated: 06/09/2025
Vendor Resources (10 articles)
EZ Messenger Vendors - Vendor Vacation
Vendor Resources
209 views
Take a break, vacation or leave of absence from serving process
Updated: 05/24/2023
WhoKnocked (6 articles)
EZ Messenger Vendors - WhoKnocked Door Hangers
WhoKnocked
294 views
How do I get more door hangers? WhoKnocked Cards
Updated: 05/24/2023
WhoKnocked - Best Practices
WhoKnocked
140 views
WhoKnocked, door hangers, consumer, knocker
Updated: 05/24/2023
EZ Messenger Vendors - Using WhoKnocked
WhoKnocked
159 views
How do I use WhoKnocked? WhoKnock Who Knocked
Updated: 05/24/2023
Knock Knock, Who's There? - WhoKnocked
WhoKnocked
141 views
Helping process servers and consumers connect through technology
Updated: 06/09/2025
What Is WhoKnocked?
WhoKnocked
118 views
What is WhoKnocked, and how can it help Sellers and Buyers?
Updated: 06/09/2025