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Staff Resources (134 articles)
EZ Messenger Staff - EFile Specialist
Job description for the EFile Specialist position.
EZ Messenger Staff - EFile Lead Specialist
Job description for the EFile Lead specialist position.
EZ Messenger Staff - EFile Manager
Job description for the EFile Manager position.
EZ Messenger Staff - Update to EZM Employee Manual Section 300, Holidays
Holiday Pay in the employee manual now includes provisions for part-time regular hourly employees.
EZ Messenger Staff - Client Refunds
Customer refunds, refunds, client refunds, rebates, returns
EZ Messenger Staff - Office Sanitization Information
Information on the sanitization that regularly occurs in our offices.
EZ Messenger Staff - COVID-19 Possible Exposure Procedure (Temporary)
Procedures involved with COVID exposure in the EZM office.
EZ Messenger Staff - Incident Review (IR) Task
Guide to using the Incident Review Task which allows you to submit request for Incident Review or Quality Control Review.
EZ Messenger Staff - Vendor Offboarding V 1.3
How to offboard (no longer use) a vendor/process server