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Staff Resources (134 articles)
EZ Messenger Staff - EFile Specialist
Staff Resources
48 views
Job description for the EFile Specialist position.
Updated: 05/24/2023
EZ Messenger Staff - EFile Lead Specialist
Staff Resources
43 views
Job description for the EFile Lead specialist position.
Updated: 05/24/2023
EZ Messenger Staff - EFile Manager
Staff Resources
51 views
Job description for the EFile Manager position.
Updated: 05/24/2023
EZ Messenger Staff - Update to EZM Employee Manual Section 300, Holidays
Staff Resources
47 views
Holiday Pay in the employee manual now includes provisions for part-time regular hourly employees.
Updated: 05/24/2023
EZ Messenger Staff - Client Refunds
Staff Resources
48 views
Customer refunds, refunds, client refunds, rebates, returns
Updated: 05/24/2023
EZ Messenger Staff - Office Sanitization Information
Staff Resources
48 views
Information on the sanitization that regularly occurs in our offices.
Updated: 05/24/2023
EZ Messenger Staff - COVID-19 Possible Exposure Procedure (Temporary)
Staff Resources
41 views
Procedures involved with COVID exposure in the EZM office.
Updated: 05/24/2023
EZ Messenger Staff - Incident Review (IR) Task
Staff Resources
52 views
Guide to using the Incident Review Task which allows you to submit request for Incident Review or Quality Control Review.
Updated: 05/24/2023
EZ Messenger Staff - Vendor Offboarding V 1.3
Staff Resources
182 views
How to offboard (no longer use) a vendor/process server
Updated: 05/24/2023